If your return envelope seems to be missing, you may have received one of our new test kits.
These updated kits do not include a return envelope, as the inner box itself is designed to be used as the return packaging. You’ll find the return postage label with tracking details on the back of the kit box.
Can’t find the postage label?
If your kit doesn't have the return label on the back, or you’re not sure how to return your sample contact us, and we’ll be happy to check and send you a new return envelope if needed.
- Updated