What can we help you with?

  • About our products

    About our products

    Find out more about the tests we sell and services we offer.

  • Your Account

    Your Account

    What you need to know to register your account and edit your details.

  • Taking your test

    Taking your test

    Everything you need to know about taking your test

  • Delivery

    Delivery

    How and when to expect delivery of your order.

  • Returning your sample

    Returning your sample

    All you need to know about sending your sample back to us.

  • Receiving your results

    Receiving your results

    How and when to expect your test results.

  • Cancellations and Refunds

    Cancellations and Refunds

    Find out how to cancel a service or request a refund here.

  • Coaching

    Coaching

    For all your coaching queries

  • Test Kit Instructions

    Test Kit Instructions

    Can't find your test kit instructions? Don't worry, you can find online copies here.